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Travel
Bonding
Outdoor
training programmes or experiential learning is catching on
big time with Indian corporate houses. Reema Sisodia learns
more about...

White
water rafting in the Ganges
A
full-size cobra was 10 feet away from me. My team and the
team leader was goading me to touch the snake. I thought of
Mukta, my colleague, who had draped a snake around her neck.
Confront your fear, said something at the back of my mind.
I went ahead and touched the snake - Priyanka Chaturvedi,
credit analyst, BNP Paribas We had to cross a garden without
touching our shoes to the ground. A number of props were provided
to us to fulfil the task and we tried various permutations
and combinations with them. Everyone took approximately 20
minutes on an average to meet the target. After the activity,
during the debriefing session, our instructor said the entire
activity could be completed in approximately six seconds.
How, we asked. He removed his shoes and ran bare feet across
the garden. We looked like a bunch of idiots. Some things
are learnt only by experience and such learning is far more
impressionable than hearing or seeing - Eric D'Souza, general
manager, Mumbai, Dainik Bhaskar
Priyanka
and Eric were part of business training workshops with a difference.
Their workshops, conducted by Xperentia Training Systems,
was based on the concept of experiential learning and moving
away from the confines of the office to the rugged outdoors.
The concept is a big fad nowadays among business houses and
Xperentia is just one company which offers such programmes.
Outbound training programmes, it is claimed, are more impressionable,
inspirational and therefore more effective.
Anand Upadhyay, principle facilitator, Xperentia Training
Systems, which is a member of an international professional
body for experiential education - The Association For Experential
Education (AEE), says, "The outdoors provide an extremely
powerful medium for training managers in new skills or helping
them improve old ones. This is largely because outdoor learning
is experiential in nature."
Those who have tried out such workshops swear by them. Says
Shabnam Roy, former head, training, BPL Mobile Communications
Ltd, "Our experience with Xperentia, regarding experiential
learning through outdoor activities, has brought in fresh
thinking along with generating a refreshed work culture. It
provides a new lease of life to the everyday management thinking."
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| (Top,
Bottom, Bottom right) - Rock Climbing at Sajan |
Above
- Walking the Plank |
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From
Theoretical To Practical
Experiential learning moves away from theoretical methods
of education. It is an extremely powerful medium to teach
new skills and sharpen existing ones. The methodology is based
on real experiences. For the business world, experiential
learning usually goes under the names of Outdoor Management
Development (OMD), Outdoor Development Programmes (ODP) or
just Outbound Training. Management skills, from the basic
to the latest, are learnt through the medium of fun and games.
Explains Vasant Limaye, director, High Places, which also
conducts such programmes for the corporate sector, "The
process begins with the experience, followed by analysis,
discussion, reflection and introspection. It means undertaking
a sojourn of adventure, challenge and discovery. It helps
participants discover their inner strengths and resources,
to recognise and dispel self-imposed limitations. They learn
to work cohesively within a group for the benefit of all.
We believe that the wilderness is our classroom and the elements
of nature such as rocks, rivers, forests and lakes are the
tools."
The activities range from river crossing, blindfolded tent
building, treasure hunting, night trails, rafting, rappelling,
etc and through these, various lessons of management schools
are revised. Participants play and learn at the same time.
High Places conducted such ODPs for Siemens Ltd. Speaking
about what the company gained, Anil Nadkarni, director-personnel,
Siemens Ltd, says, "The Indian executive is now facing
business challenges in a truly global environment. Going through
a few ODPs gives him the chance to test his preparedness and
endurance. Our executives have gained enormously through these
programmes."
Team building, team bonding, stress management, time management
and productivity, group dynamics and creativity, leadership
techniques and effective negotiations, selling skills and
effective communication are some of the results derived through
outdoor learning. Explains Bomi Kavina, senior manager-training,
BNP Paribas, who was part of an Xperentia workshop, "The
activities bring to light aspects about yourself which you
were completely oblivious about. In one of the exercises,
I had to touch a snake. As someone who has a phobia of snakes,
I said to myself 'no way' and tried to retreat. But I was
forced to perform the exercise and even put the snake across
my neck. I came out feeling a complete winner. In the debriefing
session, which is in fact the most significant part of the
outdoor training, I was told that facing one's fear is the
best way to overcome them."

Camp
of India Outdoors at Khodala village near Igatpuri
Bond
With The Rest
In fact, one of the reasons why such workshops prove to be
so successful is that the outdoors are highly effective ground
for breaking the ice and understanding your colleagues. It
gives everyone a chance to really be themselves, away from
being just a boss, executive, officer or manager.
Says
Pradeep Gidwani managing director, Foster India Limited, "High
Places conducted an outdoor training programme for us at Rajmachi
near Lonavala and another one at Khodala near Igatpuri was
conducted by India Outdoors in March this year. The camp helped
a lot in terms of bonding and integration as we had just been
through an expansion with launches in Delhi, Hyderabad and
Pondicherry. We have been doing these outbound training programmes
for the past two years. For a new organisation like ours,
the bonding that takes place through these outbound training
programmes is very important."
Kumkum Nongrum, head, human resources, ABN AMRO vouches for
the same thing. He says, "Travelling for these outbound
training programmes works as a great form of bonding. Last
year we were working day in and day out for months on the
Finacle-IT project, a new banking software. On completion
of the project, we took the team of 64 people with family
and kids for a four-day trip to Pattaya, Bangkok and Kuala
Lumpur. The team was from across the country and departments.
On the trip we saw tremendous bonding not only amongst the
employees but also the families. The trip was a huge success.
Xperentia has conducted quite a few outbound training programmes
for us. Generally our camps are two-and-a-half day affairs
from Friday afternoon to Sunday. Due to the time constraint,
we generally have the camps around Mumbai at places like Malshej
Ghat or Sajan. But we are looking at far off places like Dandeli
in Karnataka and Rishikesh. Our company generally spends about
Rs 7,000 to 8,000 per person for outbound training programmes.
It's definitely worth the investment."
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| Australian
plank at Rajmachi |
Getting
That High
Apart from curbing fears and bonding, such programmes give
new insights about one's self. Says
Ruhi Sinha, who belongs to a multinational pharmaceutical
company, "Since I weigh around 82 kilos, I had never
dreamt of rappelling. But during an outbound training programme,
after I climbed the hill, reached the top and then rappelled
down, I felt on top of the world. No corporate target achievement
would have given me that sense of satisfaction. The impossible
was made possible thanks to my colleagues who encouraged me
throughout the drill." Enjoying the journey and making
things happen against all odds is part of what one learns
from these experiences. For example, crossing a puddle of
muck through a narrow and shaky bridge of planks is an exercise
that sounds quite messy, but it highlights the ability to
perform in adverse circumstances.
"While crossing the plank within a stipulated time frame,
there is the inevitable fall in the puddle. But you regain
the balance again and move on to take your team toward victory.
This is achievement in action, " says Kavina of BNP Paribas.
D'Souza of Dainik Bhaskar says the entire experience is so
hard hitting that it's a complete eye opener. "It forces
you out of your stiff corporate cufflinks and gets you in
touch with reality, literally. It is a perfect avenue to bring
about camaraderie. The superior and the subordinate are equal
out there. You discover things about your fellow worker in
a few hours, which you otherwise would have taken years to
know. Playing together in a team brings out the best in you.
Today the same job, which was considered drudgery earlier,
seems to be fun." Anamika Dutt, head, youth programmes,
Xperentia Training Systems, provides the concluding note,
"As per research, man can retain 25 per cent of what
he sees, 50 per cent of what he hears and 100 per cent of
what he does. Thus, some things simply cannot be learned from
books or lectures. Examples range from riding a bicycle to
falling in love. So
experiential learning is a natural and constant life process
on which all development training aims to capitalise"

Rope
activity at Rajmachi near Lonavala
(With inputs from Achal Dhurva)
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Xperentia Training Systems
It is one of the leading conductors of outdoor
training programmes for corporates. They have up to
nine workshops for audiences which range from junior
executives, customer interface executives to frontline/sales
executives. Workshops include teambuilding, effective
negotiations, stress management, effective communication,
etc.
India Outdoors
A company specialising in adventure and offbeat destinations,
it is now focusing on conducting Outbound Training Programmes.
They have established an adventure campsite called Wild
Camp at Khodala near Igatpuri, 148 kms from Mumbai.
Activities include rock climbing, rappelling, river
crossing and various rope-based games. India Outdoors
hires freelance facilitators to conduct the sessions
and provide feedback on the activities. According to
Pankaj Trivedi, technical director, India outdoors,
"The programme is designed according to the problem
areas the company wants to tackle. It has become our
core business."
Countryside
Countryside is a Mumbai-based adventure and travel company
specialising in trekking and jeep safaris. They have
modules ranging from one day to four days and conduct
camps right from Bangalore to Solang in Himachal Pradesh.
Their programmes are divided into two segments, one
is destination and adventure and other is the facilitation
part conducted by HR freelance experts. Says Milind
Bhide, director, Countryside, " We have been conducting
these camps for past five years. The major benefit of
the camp is bonding. If the camps are for a longer duration,
better results are achieved."
High Places
High Places have conducted over 280 programmes in India
since 1989. They offer customised programmes to support
management development and organisational change. Programmes
range from managing change, induction, creating vision,
personal awareness to leadership. Most of them are conducted
in the western ghats with some of the locations being
Fort Sinhagad, Fort Rajmachi, Fort Shivneri, Krishna
Valley, Mahabaleshwar Plateau, Panchgani Plateau, Lake
Shivsagar and Nane Ghat.
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| Case
Study |
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Mark Mendes, managing director, Marco Marketing
Concepts and former sales manager - India and South
Asia, Qantas on how he used the 'outdoors' during his
stint at Qantas
At
Qantas I had identified a few problem areas like lack
of bonding, taking of responsibility etc and found that
an outdoor experience that places boss and employee
at the same level is very conducive for interaction.
After a successful sales meet in Goa, we organised a
sales meet at Dream World on Gold Coast, Australia.
It was a three-day trip where the contingent was broken
down into teams and given 15 tasks to execute with the
help of clues like getting a picture clicked with an
Indian animal etc. They were given a map of Dream World
and had to complete the tasks in a specified period
of time. It was great fun and a good way to bond. Although,
I had in mind a more elaborate concept for the Gold
Coast trip but for various reasons the idea was not
approved. By that idea, the trip was to be designed
as a treasure hunt. Invitations were to be sent out
with clues about the destination and the meeting point.
Straightaway, curiosity is aroused and people would
have started calling up other regional offices to confirm
the news. Once they land at Mumbai airport they were
to be divided up in teams and once they landed in Australia,
were to be given the next set of clues which showed
four ways to reach the Gold Coast from Brisbane. Problem
solving brings the team together and it's a lot of fun.
The aim is to make travel an experience by itself and
use it as a bonding exercise. Travel by itself or for
outbound training programmes can be used for bonding
and is a new concept. This kind of travel beyond the
purview of MICE is going to gain in popularity. At Marco
Marketing Concepts we have developed a lot of programmes
for leadership, bonding, trust and team building initiatives.
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