- (November 2002)
'WOWS' International Incentive Buyers
"Laid back, fun, and action packed, with great
depth of experience", were the mix of responses
from international incentive planners to the assortment
of activities experienced on the Sydney Convention &
Visitors Bureau's post Dreamtime program. Sydney hosted
a core group of top international incentive planners
last month to demonstrate the ease and accessibility
of holding an outstanding and memorable incentive program
in the vibrant harbour city.
From October 19-20 the Sydney Convention & Visitors
Bureau (SCVB) hosted 10 international buyers of incentive
products predominantly from the USA and Europe and four
media representatives from Europe and Asia. This program
accompanied the Australian Tourist Commission's annual
Dreamtime Incentive Travel Showcase in Alice Springs.
Managing Director for the Sydney Convention & Visitors
Bureau, Jon Hutchison said Dreamtime is a terrific opportunity
for international buyers and the media alike, to experience
first hand, why Sydney has a global reputation as Australia's
& Kings Tie-Up With Radius To Augment Business Facilities
Business travellers will now have a lot more on offer
with the recent tie-up of Cox and Kings and Radius
the worlds largest travel company headquartered
in the USA. With a combined sales of over US$ 21 million,
Radius has now opened up a world of opportunities to
the Indian business traveller through Cox and Kings.
Through this tie-up, Radius will be able to offer its
services to all Cox and Kings clients, that will include
a 24 hours and 7 days in a week travel center across
the globe. Apart from that they will also have access
to a global MIS Reporting expertise, that will result
in considerable savings for their travel requirements.
The Radius network will also provide travellers a wide
spread global reach, besides being able to access preferred
rates with airlines, hotels and other travel-related
services. Radius caters to more than 6,000 travel agency
locations in over 70 countries across the globe. Radius
Global Reporting, powered by Hi-Mark Software, provides
local country, regional and worldwide travel management
reports using up to 72 different currencies and imports
data from ODBC databases such as T&E, online booking
or internal accounting databases.
Unveils New Business Class
the Business Class upgrade revolution continues, news
is that Cathay Pacific has really gone to town. Its
upgrade includes a cocktail bar with granite benchtop
and designer lighting and a private dressing room with
full length mirror and coat hooks. There are fold down
seats and the wider 1.9m long flat bed seats which recline
to 13 degrees and have a privacy screen. All seats have
data sockets offering email and intranet.
Name Hong Kong, Las Vegas Top Airports
in an annual airport satisfaction study released by
JD Power and Associates, cited airport efficiency, attentive
customer service and the convenience of concessions
located closer to gates as key factors in their ranking
of airports around the world. Hong Kong International
and Las Vegas McCarran International were ranked first
and second place, respectively, in terms of overall
airport experience among large airports in the Global
Airport Satisfaction Study, which surveyed 10,250 travellers
internationally. The study asked travellers to rank
the importance of multiple aspects of airports, including
arrival and departure, check-in, concessions areas,
gate areas and baggage claim. Those surveyed cited Hong
Kong's simplified passenger flow, train service, shopping
options beyond security and attentive airport staff.
McCarran received high scores for its notably short,
five-minute drive from the city's downtown, as well
as its efficient facilities, check-in process and baggage
claim, according to Rick Bourdeau, senior research manager
of JD Power's airport practice area. Hong Kong International
and Amsterdam Schiphol International were the only foreign
airports to be recognised in the survey as being above
Fires Pilot After FAA Says He Tested Positive For Alcohol
Airlines has fired a 15-year veteran pilot following his
removal from a flight after testing positive for alcohol.
"Continental has a zero tolerance policy when it
comes to substance abuse," airline spokesman Jeff
Awalt said. "Continental conducted an investigation
and the results of the investigation are confidential."
The pilot, based in Newark, N.J., was removed from the
flight from Houston to Orlando before it took off. He
was dismissed a day after the Federal Aviation Administration
confirmed he had tested positive for alcohol following
a confrontation with a federal air marshal who was aboard
the flight. The federal air marshal informed Continental
following an encounter with the pilot. FAA spokesman John
Clabes said the agency is investigating.
To Cut 7,000-8,000 Jobs
Air Lines has announced that it is cutting 7,000 to
8,000 more jobs because of dramatic financial losses.
The company lost $326 million in the last quarter and
does not see any improvement coming in the near future.
Chairman and CEO Leo F Mullin told company employees
that he hoped many of the job reductions, which will
include management, could come through voluntary-leave,
early-retirement and severance programs. If there are
not enough volunteers for these programs, the company
will lay off workers.